Certified Technology Specialist (CTS) Practice Exam

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Get ready for the Certified Technology Specialist (CTS) Exam! Study with flashcards and multiple choice questions, each with detailed explanations. Enhance your knowledge and skills to excel in the exam.

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When establishing initial contact with a client, whom should you aim to develop a relationship with early on?

  1. Contractors

  2. Stakeholders

  3. End-users

  4. Suppliers

The correct answer is: Stakeholders

Developing a relationship with stakeholders early in the process is critical for several reasons. Stakeholders are individuals or groups that have an interest or investment in the project's outcome, which can include clients, investors, and management. By engaging stakeholders from the outset, you can better understand their needs, expectations, and any potential concerns they may have. Building rapport with stakeholders ensures that communication channels are open, leading to clearer project objectives and more cohesive collaboration throughout the project's lifecycle. Stakeholders often have the authority to influence decisions and resource allocations, so establishing a trusted relationship with them can facilitate smoother project execution and can help in addressing any challenges that arise. Engaging other parties, such as contractors, end-users, or suppliers, while important, typically comes after securing a solid understanding of and support from stakeholders. They provide the framework and strategic direction for the entire project, making them crucial to focus on during initial contact.